Error Codes List

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Error Codes and Messages


The list of exceptions that you will get while accessing the API methods are basically segregated into two categories -

General - This entails authentication errors as well as internal server errors while processing the request.

Input - This error may occur as a result of user missing out on providing mandatory arguments for the method, incorrect parameter values etc.

The error report will be in the form of HTTP error code and an XML error response. The list of error codes and a generalized XML error response for various Zoho Services are mentioned below:
  • Zoho Writer
  • Zoho Sheet
  • Zoho Show
  • Zoho Planner
  • Zoho Creator
  • Zoho Viewer
  • Zoho Projects

Zoho Writer - Error Codes

Code
 Category
 Description
1400
 General
 Error occurred while parsing the URI
1401
 General
 Authentication failed because of invalid "ticket"
1404
 General
 Document not found
1405
 General
 No such Method. Incorrect method name
1890
 General
 The "apikey" specified in the request is invalid.
1822
 General
 Authentication failed for GET method
1833
 General
 Server Error while processing the request

1832
 Input
 Missing argument error. Mandatory arguments, required for processing this request is missing
1416
 Input Specified value is not consistent for the present request. Request range not satisfied.
1801
 Input Document name specified should not contain special characters.
1500
 Input Unsupported Media Type, Upload Failed please try again with proper input.
1802
 Input
 Invalid image name. Name specified should not start with a number

1800
No documents in the trashed list
1803
Please specify the document content type
1804
Tag-name not found. No such tag exists for the document
1805
No such document exist for the given tag-name.
1806
No such document found in the shared list
1807
The document is already trashed.
1810
Tag-name already exists for the document.

Zoho Sheet - Error Codes

Code
 Category
 Description
2500, 2501, 2502, 2503
 General
 Internal Server Error while processing the request
2890
 General
 The "apikey" specified in the request is invalid
2891
 General
 Bad request URI.
2401
 General
 Authentication failed because of invalid "ticket"
2402
 General
 The specified operation (e.g. HTTP GET or POST) is not supported for this request

2831
 Input
 Mandatory arguments, required for processing this request is missing
2832
 Input Value specified for a parameter is wrong
2833
 Input Value specified for a parameter is of wrong type
2835
 Input Specified value is not consistent for the present request.

2851
The 'workbook Id' specified in the request doesn't exist in your account
2852
The 'workbook Id' specified in the request is trashed and not accessible
2853
The 'workbook Id' specified in the request is shared to you and not accessible
2854
The 'workbook Id' specified in the request is locked (for editing) by other user and not accessible
2855
The 'workbook Id' specified in the request cannot be saved, as someone else has updated it since your last retrieval

Zoho Show - Error Codes

Code
 Category
 Description
3401
 General
 Authentication failed because of invalid "ticket"
3402
 General
 The specified operation (GET or POST) is not supported for this request.
3404
 General
 No such version exists for the specified presentation.
3890
 General
 The "apikey" specified in the request is invalid.
3891
 General
 Bad Request URI
3500, 3502
 General
 Internal Server Error while processing the request

3831
 Input
 Missing argument error. Mandatory arguments, required for processing this request is missing
3832
 Input Specified value is not consistent for the present request. Request range not satisfied.
3833
 Input Specified value is of wrong datatype.

3851
The specified presentation [presentation Id] is not available in your account
3852
The specified presentation [presentation Id] is already trashed and not accessible.
3856
The specified presentation [presentation Id] is not in trashed list.
3857
The specified presentation [presentation Id] is already made as public
3858
The specified presentation [presentation Id] is not public
3859
The specified presentation [presentation Id] is not been shared
3800
Import of presentation failed.
3801
Unable to export presentation.
3900
Not a valid email id.

Zoho Planner - Error Codes

Code
 Category
 Description
4400
 General
 Error occurred while parsing the URI
4401
 General
 Authentication failed because of invalid "ticket"
4402
 General
 The specified operation (e.g. HTTP GET or POST) is not supported for this request
4405
 General
 No such Method. Incorrect method name
4890
 General
 The "apikey" specified in the request is invalid.
4891
 General
 Bad request URI.

4832
 Input Missing argument error. Mandatory arguments, required for processing this request is missing
4833
 Input Value specified for a parameter is of wrong type

Zoho Creator - Error Codes

Code Message
 Description
2830
 Invalid XML
2831
Missing ApiKey parameter in the request. If the API key is not specified in the request
2832 Missing Application Owner parameter in the request. If the application owner name is not specified in the request
2833
Missing Application name in the request. If the application name is not specified in the request.
2834
Missing Form name in the request. If the form name is not specified in the request.
2835 Missing View name in the request.
2836
Missing Operation parameter in the request If the operation name like Add, Delete, Update is not specified in the request.
2890 Specified apikey is not valid. Provide a correct one. If the apikey specified is incorrect.
2891 Specified application owner is not valid. Provide a correct one. If the application owner name specified is incorrect.
2892 Specified application name is not valid.Provide a correct one. If the application name specified does not exist.
2893 Specified form name is not valid. Provide a correct one. If the form name specified does not exist.
2894
Wrong View Name specified.
2895 Specified operation name is not valid.Provide a correct one. If the operation name specified is not valid.
2896
Permission denied to delete records If permission to delete records is not provided by the application owner to shared users .
2897
Permission denied to update records If permission to update records is not provided by the application owner to shared users .
2898
Permission denied to view records If permission to view records is not provided by the application owner to shared users .
2899
Permission denied to add records If permission to add records is not provided by the application owner to shared users .
2900 Invalid column name <column name> specified
2901
Invalid Operator specified.
2902
 No records found with specified criteria
 Displayed when the criteria specified to view, edit or delete a record does not match any records.
2903 The Criteria is in-complete, the final relational operator must end with dot(.)
2904
Value specified for formula field.
2905 Error occured while fetching data. Your data is safe.
 2906
 If user specify Null Criteria for Delete
2907
 If user specify Null Criteria for Update
2908
 If user specify Null Criteria for View
2909
 Get Request not supported
2910
 Invalid Email-id
2911
 No Access
2912
 No such user
2913
 Invalid ticket
2914
Private / Shared Applications Cannot be copied
2915
 Limit Should not exceed 5000
2917 Login To Access This API [If user not logged in or doesn't send a valid ticket in the request

Zoho Viewer - Error Codes

Code
 Category
 Description
5890
 General
 The "apikey" specified in the request is invalid
5833
 General
 Server Error while processing the request

5832
 Input
 Missing API Key
5834
 Input Invalid expiry value
5500
 Input Unsupported file format
5501
 Input Invalid file size / Invalid file location

Zoho Projects - Error Codes

Code
 Category
 Description
6500
 General
 General Error
6501
 General
 Input Parameter Doesn't Match the Pattern Specified.
6502
 General The Specified Operation (e.g. HTTP GET or POST) is not Supported for this Request
6401
 General Authentication Failed because of Invalid "Ticket"
6831
 Input Input Parameter Missing
6832
 General Wrongly Encrypted Value
6890
GeneralThe "Apikey" Specified in the Request is Invalid.
6891
GeneralBad request URI

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